kaiserfraud ([info]corphq) wrote,
@ 2006-09-12 15:46:00
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Entry tags:kaiser patients, kaiser permanente, kaiser workers

Who Will Kaiser Squeeze Next?
A little bird told me that Kaiser is raising Health Plan fees next year to make up for a 5% cut in Medicare reimbursement. Medicare provides a third of Kaiser's executive lifestyle subsidy revenue. Kaiser will be passing this loss on to non-Medicare members and then pinning on enough extra to maintain an "increase in revenue" for 2007. Lower ranking employees are being fed the "tighten your belts" bull.

Here's one I've been saving up for a while. Kaiser Senior Counsel David Armstrong has been casting about for ways to avoid paying other health care providers when patients have to seek care outside the Kaiser system (thanks again, little bird). Behold the quotes:

Quote 1: Its clear that Health Plans are precluded from paying federal program benefits to providers excluded by OIG. However, has anyone addressed payment of these same providers under other, non federal program, commercial lines of business? What about reimbursing members who have out of network benefits directly for services rendered by OIG excluded providers? Thoughts and comment on how to shut this down if possible would be appreciated.
Quote 2: I would like to hear...comments and opinions regarding an HMO's rights (or lack thereof) to onsite access and concurrent review of medical records of patients admitted through the ER of non-contracted hospitals.....in particular to make efficient transfer determinations to contracted facilities upon stablization of the patient. As an alternative, are there any issues surrounding the right to demand medical records and to make retrospective determinations that deny reimbursement of days after the patient was otherwise stablized and could have been transferred to a contracted facility?
Quote 3: Quick question: HIPAA and state laws generally require guaranteed issue or access in the small group market. However, what if the applicant and/or individual members of the proposed small group have a history of prior "bad acts" with your health plan such that they would otherwise fail underwriting guidelines - e.g. prior termination or rescission as the result of late pay, failure to pay or fraud? Unfortunately, I don't find any of these to meet any of the enumerated guaranteed issue exceptions. Therefore, is this a "loophole" that allows persons who would not otherwise qualify individually based upon prior history to reconstitute as a freshly minted new small group and, thereby, obtain another bite at the apple under the protection of the small group legislation?
Quote 4: Does anyone have any model language that they can share that could be added to a standard MCO hospital contract to limit MCO liability for paying for care that is a result of error, omission or failure by the hospital equipment and/or personnel?
Quote 5: I would like to take a survey of reimbursement policies for claims submitted by non-contracted out of network providers. Obviously the health plan has to pay for emergency services but, in the event that your state's regulations are silent on the subject, are other health plans paying charges or something else? If Usual and Customary, how are you calculating the UCR and are you experiencing push back from providers?

As for you provider reps out there, is there any reason why non-contracted providers should be entitled to reimbursement of charges to the extent that they exceed UCR and/or is there any basis for objection to UCR reimbursement?


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Okay, I had to walk away from my computer and laugh for a good ten minutes. Why does Kaiser's "Senior Counsel" need to make public inquiries about how to avoid paying their bills? What a maroon!

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Also, I've been commiserating with yet another Kaiser victim who has been subjected to the same old Kaiser lawyer strategy: avoid responding to Discovery requests, block evidence from getting in front of the Judge, and then motion for Summary Judgment before facts become part of the case. Judges have been condoning this for some unfathomable reason. If anyone has had a similar experience with Kaiser, please contact me (kaiser_scapegoat AT hotmail DOT com). I'd like to put together a packet of affadavits that could be used by all Kaiser victims so they can point to the pattern and have more leverage in getting the evidence in front of the Judge for both arbitration and court cases. My understanding is that even if you signed a settlement concerning medical treatment at Kaiser, that won't preclude you from addressing the conduct of Kaiser's lawyers.

Almost forgot: Kaiser hired a security company that cheated workers out of overtime. I wonder if this ruling also applies to temps and other hourly workers who are forced to come "ten minutes early" to warm up their computers...?

Update: Wow, Kaiser has given over a million dollars of its member's money to the California Hospitals Committee On Issues. This is a CA state lobbying group - more info here. Also, I wonder what Kaiser has against Laguna Honda Hospital...?

This makes me wonder how much Kaiser spends on lobbying at the national level. According to LobbyWatch, Kaiser spent $460,000 on lobbying firms in 2004. However, this doesn't seem to include Kaiser's own lobbying conducted by the Permanente Federation (led by Francis "Jay" Crosson). According to OpenSecrets, Kaiser only reported $240,000 last year, and 80k of that went to the Permanente Federation. That number couldn't possibly include the pay for people doing the lobbying, so somehow the base operations funding gets excluded.

Update 2: Yet another case of Kaiser destroying the evidence. Maybe I should change the Kaiser Thieves logo to Kaiser BabyKillers?

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(26 comments) - (Post a new comment)


(Anonymous)
2006-09-13 04:10 am UTC (link)
Don't forget about falsifying evidence. That is Kaiser's best defense.

(Reply to this) (Thread)


[info]corphq
2006-09-13 04:15 am UTC (link)
Kaiser makes it darned hard to forget! You'd think they'd just mend their ways and move on...but no. They're out to prove their right to be colossal jerks.

(Reply to this) (Parent)


(Anonymous)
2006-09-15 03:56 pm UTC (link)
I would like to see a Kaiser annual report or balance sheet. How much do they have? They are a trillion dollar corporation. How is it broken down?

(Reply to this) (Thread)

Finances
[info]corphq
2006-09-15 04:47 pm UTC (link)
You can find the tax reporting for the "not-for-profit" umbrella organization, Kaiser Permanente Health Plan (note this is not the Permanente Federation and does not include all the for-profit medical groups) on Guidestar - http://www.guidestar.org.

Also, Kaiser Thrive posts tax returns - but this is also *only* the umbrella organization. This is a "front", in the same way, say, the mob might use a legit business to launder money.

If anyone gets a chance to do some checking on this, there seems to be some strange auxillary organizations like the "1800 Harrison Foundation." What is this thing for? Is it to give charity tax breaks for money that actually goes toward maintaing the 1800 Harrison building in Oakland? If you google it, it seems to deal with office property management and leasing. Why should this be a tax shelter for rich people? It sounds like they could be feeding the hungry and building housing for the poor, but their buddy at the country club persuaded the donor to divert the money into Kaiser's building maintenance fund instead.

By the way, 1800 Harrison is an office building, not a medical center. Keeping the elevator brass polished doesn't do a lick for medical care.

(Reply to this) (Parent)(Thread)

Re: Finances
(Anonymous)
2006-09-15 06:29 pm UTC (link)
As you said, we only have the returns for the health plan portion of Kaiser up on the kaiserthrive.org web site at this time. We will be adding the returns for Kaiser Hospitals eventually as well, as the other not for profit arm of Kaiser Permanente.

The Permanente Medical Groups are the FOR PROFIT arm of Kaiser, but they are careful not to ever say so because they'd rather that members never find out that Kaiser's not for profit status is little more than a deceptive organizational ploy to obscure the money trail and avoid paying taxes. Meanwhile the $hareholder doctors are getting rich off of all of the suffering they cause, because of the implied incentive to deny care.

For further explanation please see:

http://www.kaiserthrive.org/about-kaiser/
http://www.kaiserthrive.org/2006/05/22/health-care-execs-diagnose-kaiser-ills-after-kidney-failure/
http://www.kaiserpapershawaii.org/kaiserwatch.htm

(Reply to this) (Parent)(Thread)

Re: Finances
[info]corphq
2006-09-15 07:55 pm UTC (link)
Thanks for all the detailed links! It's amazing to me that so many people still think of Kaiser as a "non-profit" and somehow confuse that with a charitable mission. Kaiser is one big tax scam.

(Reply to this) (Parent)

missing records
[info]tassamaquoddy
2006-09-17 06:13 pm UTC (link)
How about missing Doctors? There was a dr. that was seeing Mr. Pellini when he first went into ICU, that cannot be found on the medical staff, and is not on the witness list in the hearings.

(Reply to this) (Thread)

Re: missing records
[info]corphq
2006-09-17 06:20 pm UTC (link)
Wow - so Kaiser is denying the doctor was there? Or are they claiming that someone was impersonating a doctor?

(Reply to this) (Parent)(Thread)

Re: missing records
[info]tassamaquoddy
2006-09-18 11:53 am UTC (link)
They aren't saying anything about this doctor at this point. She just isn't on the list. We have checked the witness list, and the kaiser employees, she's not there. Of course since the Pellini's have no lawyer, they can't really persue this. She was a foreinger, so maybe visiting? We don't know.

(Reply to this) (Parent)(Thread)

Re: missing records
[info]corphq
2006-09-18 04:00 pm UTC (link)
You don't even know if she was a doctor. You might be able to file a complaint with the DMHC on that basis and get her medical board info.

(Reply to this) (Parent)(Thread)

Re: missing records
[info]tassamaquoddy
2006-09-18 07:29 pm UTC (link)
This was the Doctor that first put Mr. Pellini into ICU after the family demanded it.

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Re: missing records
[info]corphq
2006-09-19 05:40 am UTC (link)
Let me know if you get anything from that Physician Licensing Lookup!

(Reply to this) (Parent)

Re: missing records
(Anonymous)
2006-09-18 04:38 pm UTC (link)
Medical Board of California - Physician License Lookup:

http://www.medbd.ca.gov/Lookup.htm

(Reply to this) (Parent)(Thread)

Re: missing records
[info]corphq
2006-09-18 04:44 pm UTC (link)
Thanks - I hope this helps the Pellinis!

(Reply to this) (Parent)


(Anonymous)
2006-09-18 04:33 pm UTC (link)
Quote 4 is the best. “Does anyone have any model language that they can share that could be added to a standard MCO hospital contract to limit MCO liability for paying for care that is a result of error, omission or failure by the hospital equipment and/or personnel?”

Kaiser needs language in the contract to limit its liability after someone is harmed due to its negligence? That is absurd.

I never thought of what would happen if you suffered harm at the hands of Kaiser. For example, you are in a CAT scan, and someone left a metallic object in the room, flies into the CAT, and breaks your arm. Would Kaiser normally cover this without the need for co-pays? Or is the above language to limit its liability in this type of event?

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[info]corphq
2006-09-18 04:43 pm UTC (link)
I'm hoping someone with legal training will step in and do some interpreting. What mainly caught my eye was Kaiser's avid interest in avoiding payment to outside providers.

(Reply to this) (Parent)


(Anonymous)
2006-09-27 05:42 pm UTC (link)
http://www.newsmax.com/archives/articles/2006/9/26/142517.shtml?s=us

I thought this article was interesting especially considering Kaiser has its own consulting firm for tracking health insurance premiums. They sure do put a lot of work into raising premiums.

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[info]corphq
2006-09-27 07:24 pm UTC (link)
I've been pointing that out for a couple of years! I'm glad the mainstream media is finally catching on.

(Reply to this) (Parent)(Thread)


(Anonymous)
2006-09-28 01:33 pm UTC (link)
I do not know if the media is catching on. This link is to a conservative site, and their philosophy is to let Kaiser get away with murder, as Arnold demonstrates. Mainly, the Kaiser consultant observed high premium plans that require more out of pocket expense with other insurance companies for actual services in exchange for lower monthly premiums. I do not believe Kaiser has such a plan. Kaiser actually tends to be the most expensive for individual plans, cheapest for group coverage.

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[info]corphq
2006-09-28 10:05 pm UTC (link)
There's been some good coverage of this in California from a good range of papers. The way the S.F. Chronicle coddles HMOs continues to amaze me, though. Recently the Chronicle asked people about their health care experiences, and they only named the hospital/HMO if there was praise involved (starting with Kaiser). They also spun the health care inflation story so it sounds less out of control now. Seriously - both the Mercury papers and the Sacramento Bee offer far superior journalism. The Chronicle doesn't deserve to be considered a worldclass paper anymore.

Maybe they have Kaiser physician-shareholders on the Chronicle board? If anyone knows what the deal is, please clue me in.

Here's the Mercury version.

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(Anonymous)
2006-09-29 02:20 am UTC (link)
I do not know if you would feel this way if you saw the front page of the Sacramento Bee this morning. It was singing Kaiser's praises about good enrollee feedback. It used statistics from the DMHC web page. Stats that were clearly taken before the kidney debacle.

(Reply to this) (Parent)(Thread)

Yep
[info]corphq
2006-09-29 03:20 am UTC (link)
Those stats are SO rigged. And last year the DMHC was actually talking about shopping the ratings out to the NCQA - i.e., the HMOs would then be overseeing their own quality ratings. Plus Kaiser uses physician bonuses to inflate their scores. See my comment here...

(Reply to this) (Parent)(Thread)

Re: Yep
(Anonymous)
2006-09-29 03:53 pm UTC (link)
Look at the numbers for the Kidney program. They were good; Almost 100% success for patients that were fortunate enough to get an operation. Kaiser reiterated this point over and over, even after the real data came out and the truth was exposed and they were forced to shut down. All they care about is numbers. The only way they can make their claims of success is through warped statistics.

“There are three kinds of lies: lies, damn lies, and statistics.” Kaiser uses all three.

(Reply to this) (Parent)(Thread)

Re: Yep
[info]corphq
2006-09-30 01:24 am UTC (link)
They wouldn't be getting away with it if the press refused to propagate their PR ploys. :-p

(Reply to this) (Parent)


(Anonymous)
2006-09-29 05:25 am UTC (link)
What is most important is that even Kaiser knows the quality data is unreliable. Otherwise they wouldn't spend so much time and money manipulating it. They wouldn't have to if it was true.

(Reply to this) (Parent)(Thread)


[info]corphq
2006-09-29 05:57 am UTC (link)
They just view it as another form of PR. It's funny because as cynical as outside observers might be, Kaiser's own employees are 10x as cynical on this count.

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